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YAMATO’S CUSTOMER SERVICE SATISFACTION AT AN ALL TIME HIGH

Published on Friday 30 September 2016 (11:22am)

Over 90 per cent of customers who have had an engineer on site in the past year from weighing equipment provider Yamato Scale Dataweigh UK have rated the service they received at the highest level, according to new research by the company.

Whenever a customer requests an engineer Yamato asks the customer to rate the service that has been provided. Responses to the service survey over the past 12 months have been analysed and show extremely high levels of satisfaction.


Tofu King Ltd

Published on Wednesday 16 March 2016 (12:17pm)

The customer’s business

Tofu King is a food company based in Small Heath, Birmingham, producing a variety of bean curd products (Tofu) for the oriental food market in the UK. It supplies oriental supermarkets, specialist retailers and restaurants across the UK.   


Wasdell Packaging Limited

Published on Wednesday 09 March 2016 (10:59am)

Yamato’s Genuine Spares And Service Support Leads To Real Cost Saving Risk Reduction

Published on Tuesday 19 January 2016 (9:47am)

Yamato Scale Dataweigh UK is helping manufacturers and processors to reduce risk, maintain their compliance and lower costs by delivering guaranteed genuine Yamato parts backed up with an official repair service.

The production environment is particularly sensitive to risks relating to non-compliance, particularly with European machinery legislation such as PUWER, CE certification and the Health and Safety at Work Act.


Yamato Appoints New Project Management Head

Published on Tuesday 19 January 2016 (9:40am)

John Mulligan has joined Yamato Scale Dataweigh UK (Yamato) as project manager, tasked with implementing processes aimed at managing Yamato’s growing customer base and delivering integrated solutions from across its range of specialist weighing machinery.

With a background in overseeing projects within the automotive, medical technology and heavy industry sectors, John has worked in engineering for the past 15 years. He has gained Chartered Engineer status and Prince2 project management certification along the way.


Yamato builds on last year’s success for PPMA 2015

Published on Wednesday 22 July 2015 (10:41am)

Following on from attending last year’s PPMA event, Yamato Scale Dataweigh UK plans on bringing a wide array of its market-leading checkweighers and multihead weighers to the PPMA 2015 to build on the awareness and overwhelming interest generated in 2014.


Benefits of automating labour intensive packaging

Published on Friday 17 July 2015 (4:52pm)

The majority of UK manufactures are not assessing automation’s possible benefits for their business on a regular basis, despite the vast majority planning on making capital investments in manufacturing technology before the close of 2015.

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